Races

 

Withdrawal & Transfers

ATHLETE WITHDRAWAL

If you cannot participate in the event, entry fee refunds are available in accordance with the below stated Athlete Withdrawal dates. After the stipulated dates, entry fees are non-refundable for withdrawals initiated by the athlete. Requests for refunds must be notified to the organiser via email info@ultratrailaustralia.com

ELIGIBLE REFUNDS

Where eligible, please allow up to 7 days for your refund to be processed. The refund is automatically issued to the credit card originally used to pay for the registration. If this card has since been cancelled or has expired, please email info@ultratrailaustralia.com

Athlete Withdrawal Dates for athletes transferred or deferred from the original 2020 Event Date into the Rescheduled 2020 Event or the 2021 Event:

  • 2 April 2020 - 25% of entry fee refundable for refund requests made up to this date. No refunds after this date.

**For athletes transferred from the original 2020 Event Date into the Rescheduled 2020 Event or the 2021 Event all selections are final and no further refunds (unless set out above) are available. Transfers shall be made in accordance with the Transfer rules set out below.

COVID-19 POLICY

What if the event does not take place on 22-25 October 2020, for reasons relating to the Covid-19 Pandemic?
If this happens all registered athletes will have their race registration moved to the 2021 event date. We will provide as much notice as we can, and if this doesn’t work for you we will provide other options such as an Event Credit, which can be used on any of the IRONMAN Group’s portfolio of events in Australia.

What if I am unable to get to the 2020 event (or, if rescheduled, the 2021 event) due to border restrictions?
If this still remains the case less than 30 days out from the event, affected Athletes will be offered an Event Credit to the value of your entry (including additional purchases).

ENTRY TRANSFERS

Runners receiving any type of entry transfer as listed below will be seeded into a start group based upon their start group request and the start group seeding information they provide within their entry form at the time they enter. Their approved start group is not dependent upon the original runner's start group request or approved start group however it is very important to read the information regarding start groups as it will assist in how to provide suitable start groups seeding information and how to make a suitable start group request.

TRANSFER OF ENTRY BEFORE 5PM 13TH MARCH 2020 (EARLY ENTRY TRANSFER)

You are able to transfer your entry online to an acquaintance up to 5pm Friday 13th March 2020. You need to find the person yourself to transfer your entry to. You need to sort out payment between yourself and the person taking your entry. To transfer your entry or accept an entry transfer you should read the following instructions How to Transfer an Entry to Another Runner Before 5pm 13th March (Early Entry Transfer). The person who is taking your entry will also need to pay a $35 transfer fee online to complete their new entry.

TRANSFER OF ENTRY BETWEEN 5PM 13TH MARCH & 5PM 8TH OCTOBER 2020 (STANDARD ENTRY TRANSFER)

You are also able to transfer your entry online to an acquaintance between 5pm Friday 13th March 2020 and 5pm Thursday 8th October 2020. You need to find the person yourself to transfer your entry to. You need to sort out payment between yourself and the person taking your entry. To transfer your entry or accept an entry transfer you should read the following instructions How to Transfer an Entry to Another Runner Between 5pm 13th March and 5pm 8th October (Standard Entry Transfer). The person who is taking your entry will also need to pay a $65 transfer fee online to complete their new entry.

TRANSFER OF ENTRY BETWEEN 5PM 8TH OCTOBER & 5PM 21ST OCTOBER 2020 (LATE ENTRY TRANSFER)

You are also able to transfer your entry online to an acquaintance between 5pm Thursday 8th October 2020 and 5pm Wednesday 21st October 2020. You need to find the person yourself to transfer your entry to. You need to sort out payment between yourself and the person taking your entry. To transfer your entry or accept an entry transfer you should read the following instructions How to Transfer an Entry to Another Runner Between 5pm 8th October and 5pm 21st October (Late Entry Transfer). The person who is taking your entry will also need to pay a $120 transfer fee online to complete their new entry. You must ensure that you forward any event specific emails to the new entrant. You need to make the new entrant aware that they must read the Competitor Briefing document. Runners performing a late entry transfer will receive a non-personalised race number.

No entry transfers are permitted after 5pm Wednesday 21st October.

TRANSFER BETWEEN EVENT DISTANCES BEFORE 5PM 21ST AUGUST 2020

If there are places available, transfers can be made between Ultra-Trail Australia 100, Ultra-Trail Australia 50, UTA22 and UTA11 events up to 5pm Friday 13th March 2020. Transfers cannot be made between the events after this date. If you are transferring downwards in distance; ie 100 to 50, 50 to 22, 100 to 22, 100 to 11, 50 to 11 or 22 to 11, there is no refund of the difference in entry fee. If you are transferring upwards in distance, ie 50 to 100, 22 to 100, 22 to 50, 11 to 22, 11 to 50 or 11 to 100, you must pay the difference in entry fee plus a $35 administration fee.

To check the possibility of transferring between the events, please email info@ultratrailaustralia.com. Include in the subject line of the email: ‘[Your Name:] Ultra-Trail Australia Request to transfer between event distances’. In the email, include your name, the event you are currently entered into and the event you would like to change to. You will receive a return email on whether it is possible to transfer between events and if so, how to go about making the change via the entry system.

Note that as there are strict number limits for each separate event, you will only be able to transfer your entry between the events if there are spaces available in your desired distance at the time. It is quite possible that events will be full and transfers between events will not be possible.

 

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